Returns & Exchanges

At SOULVE, we want you to be completely satisfied with your purchase. If your item isn’t quite right, you may request a return or exchange within 7 days of receiving your order.

Return & Exchange Conditions

To be eligible for a return or exchange:

  • The item must be unworn, unused, and unwashed.
  • The item must be in its original condition.
  • All original tags and packaging must be intact.
  • The item must not show any signs of wear, damage, alteration, stains, or odors.
  • Proof of purchase or your order number may be required.

    Exchanges

    If you need a different size or would like to exchange your item, please contact us within 7 days of delivery.

    Exchanges are subject to product and size availability.

    Returns & Refunds

    Eligible items can be returned within 7 days of delivery.

    Once we receive and inspect your returned item, we will notify you of the status of your return. If approved, your refund will be processed to the original payment method.

    Please note that the time required for the refund to appear in your account may vary depending on your bank or payment provider.

    Shipping Fees

    Original delivery charges are non-refundable.

    Any return or exchange shipping charges are the responsibility of the customer unless the item received is damaged, defective, or incorrect.

    Damaged or Incorrect Items

    If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order number and photos of the item, and we will assist you.

    How to Request a Return or Exchange

    To request a return or exchange, please contact us at:

    info@soulvewear.com

    Please include your order number and the reason for your return or exchange.

    SOULVE — Wear the Answer.